WHAT IS ORDER PROTECTION?

SHIPPING PROTECTION INSURANCE

ORDERPROTECTION.COM is offered as an additional item at checkout for a determined priced based on that item’s weight and dimension that protects your order against the following issues:

  • Damaged in transit
  • Lost in transit
  • Stolen
  • Delivered not received
  • Wrong item

If one of these issues has occurred please file a claim on ORDERPROTECTION.COM. We highly recommend that you purchase the ORDERPROTECTION.COM shipping insurance. If your order is lost, stolen, or damaged in transit, or the wrong item has been sent and you did not purchase the insurance you will be refunded in the form of store credit minus the shipping cost or we can send a replacement, additional shipping charge may apply.